TL;DR: We collect your email to notify you when Nelori launches. We never sell your data, and you can request deletion anytime at hello@nelori.com.
Introduction
Nelori ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you join our waitlist or use our website.
Information We Collect
Information You Provide
When you join our waitlist, we collect:
- Email address (required) – To notify you when we launch
- Plan selection (required) – Free, Pro, or Gallery tier
- Interest (required) – Whether you're selling art, buying art, or both
- Instagram handle (optional) – For priority access and updates
- Monthly print revenue (optional) – To provide better recommendations
- Referral source (optional) – How you heard about us
- Uploaded artwork (optional) – For product testing and catalog preview
Information Collected Automatically
When you visit our website, we automatically collect:
- Device information – Browser type, operating system, screen size
- Usage data – Pages viewed, links clicked, time spent
- Analytics data – Via Google Analytics (IP anonymized)
- Session recordings – Via Microsoft Clarity (for UX improvement)
- Referral data – Referral links and UTM parameters
How We Use Your Information
We use your information to:
- Notify you when Nelori launches
- Provide early access to waitlist members
- Track and reward referrals (earn free Pro months)
- Improve our product based on your feedback
- Send product updates and announcements
- Analyze website usage and improve user experience
- Prevent fraud and abuse
We will never:
- Sell your data to third parties
- Share your email with advertisers
- Spam you with unrelated offers
- Use your data for purposes not listed here
Data Storage & Security
Where We Store Your Data
Your information is stored securely in:
- Supabase – Our primary database (encrypted at rest)
- Your browser – localStorage for referral tracking (client-side only)
- Google Analytics – Anonymized usage data
- Microsoft Clarity – Session replay data
Security Measures
We protect your data with:
- HTTPS encryption for all data in transit
- Encrypted database storage
- Regular security audits
- Access controls and authentication
- Secure webhook endpoints
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Third-Party Services
We use the following third-party services that may collect data:
Google Analytics 4
- Purpose: Website analytics and usage tracking
- Data collected: Anonymized usage data (IP addresses anonymized)
- Privacy policy: Google Privacy Policy
Microsoft Clarity
- Purpose: Session recording and heatmaps
- Data collected: Mouse movements, clicks, scroll depth
- Privacy policy: Microsoft Privacy Policy
n8n (Workflow Automation)
- Purpose: Process waitlist signups and image uploads
- Data collected: All information you provide in forms
- Privacy policy: n8n Privacy Policy
Google Fonts
Your Rights
You have the following rights regarding your personal data:
Access
You can request a copy of all data we have about you. Email us at hello@nelori.com with "Data Access Request" in the subject line.
Deletion
You can request deletion of your data at any time. Email us at hello@nelori.com with "Delete My Data" in the subject line. We'll remove your information within 30 days.
Correction
If any of your information is incorrect, contact us to update it.
Unsubscribe
Every email we send includes an unsubscribe link. Click it to stop receiving emails from us. You can also email hello@nelori.com with "Unsubscribe" in the subject line.
Opt-Out of Analytics
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Cookies & Local Storage
We use cookies and localStorage for:
- Analytics cookies – Track usage via Google Analytics
- Session cookies – Remember your session
- Referral tracking – Track who referred you (localStorage)
- Anonymous ID – Generate unique visitor IDs (localStorage)
You can disable cookies in your browser settings, but this may affect site functionality.
Data Retention
We retain your data:
- Waitlist data: Until you request deletion or 2 years after last contact
- Analytics data: 14 months (Google Analytics default)
- Session data: 30 days (Microsoft Clarity)
- Uploaded images: Until launch or deletion request
Children's Privacy
Nelori is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately at hello@nelori.com.
International Users
Nelori is based in the United States. If you're accessing our site from outside the US, your data will be transferred to and processed in the United States.
We comply with applicable data protection laws, including GDPR for EU users. If you're in the EU, you have additional rights under GDPR, including:
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes by:
- Updating the "Last updated" date at the top
- Sending an email to waitlist members (for major changes)
- Posting a notice on our website
Continued use of our website after changes means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
Email: hello@nelori.com
Website: nelori.com
Quick Summary: We collect minimal data to run our waitlist. We never sell your information. You can request deletion anytime. We use industry-standard security. Questions? Email hello@nelori.com.
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